Terms and Privacy Policy

The following conditions apply.

Subscription

Customer can use the Remind Again service free of charge for the first month. After this month, the customer has the option to continue using the service as software as a service (SaaS) through a subscription.

• A monthly subscription is available where payment must be made in advance
• Subscription costs can be found in the Remind Again service
• If the subscription is not paid (on time), the Supplier has the right to stop the service
• The prices are indexed annually (we will inform you at least 1 month in advance)
• Subscriptions are always tacitly renewed for the agreed period
• Monthly subscription can be canceled with a minimum notice period of 1 month
• You can cancel via the App or by contacting the Supplier
• By taking out the subscription, you give permission for automatic debit

Continuity

The Supplier does its best to ensure that the Remind Again service functions correctly. However:

• We cannot guarantee that the service will always be available without interruptions, errors or defects
• The Supplier reserves the right to (temporarily) terminate the service (unannounced)
• The Customer is responsible for having a good backup procedure in place
• The Supplier is not responsible for data loss, incorrect data, or damages due to improper functioning
• Use of the service is at your own risk
• Customer indemnifies Supplier against all claims from third parties arising from the use of the service

Privacy, Data Storage and Processing

The data entered is processed by the Supplier to ensure the proper functioning and invoicing of the service.

Data we collect and process:

• Contact details and personal data
• Email addresses and telephone numbers
• IP addresses, cookies, and location data
• Photos and transaction information

Data security and ownership:

• Customer gives Supplier permission to process the personal data
• All servers are located in Europe
• The Supplier takes appropriate infrastructural and procedural measures to protect data
• The customer is and remains the owner of the data
• Data is deleted 30 days after subscription end (or earlier upon request)
• Customer has the right to request insight into stored data and rectify it

Additional information:

• You can report complaints to the autoriteit persoonsgegevens
• Billing information is kept for 7 years (legal requirement)
• Data is only used by Industrial IT to improve and develop the service
• The service only communicates via HTTPS
• Google Analytics and Smartlook are used for service analysis

Changes

The Supplier reserves the right to make changes without prior notice:

• Stop services, change prices, or modify functionality
• Adjust or change the service
• Change or delete data
• Temporarily or completely deny Customer access
• Remove any data deemed unauthorized, offensive, unlawful or inappropriate

Copyright

Without prior written permission from the Supplier, Customer may not:

• Make the service available to third parties
• Sell, rent, or modify the service
• Decompile or reverse engineer the service
• Circumvent or remove technical restrictions designed to protect the service

All intellectual property rights to the service, including the underlying software, images, video and sound fragments, are solely owned by Industrial IT or its licensors.

Maintenance

The Supplier does its best to make this service as accessible as possible, but offers no guarantees.

• The Supplier may update servers and/or software, which may lead to temporary unavailability
• We will do our best to ensure unavailability lasts as short as possible
• Updates will preferably be performed outside office hours (8 a.m. to 5 p.m. Dutch time)
• The Supplier is not responsible for any damage caused by non-functioning of the service

Other Conditions

• When you use the app from the Google Play store, Google's terms and conditions apply
• By taking advantage of the one-month free trial period, you acknowledge that you have no right to withdraw payment under the statutory remote purchase
• Dutch law is applicable
• Disputes are handled by the court in Zutphen
• The NLdigitaal (2020) conditions apply in addition to the above conditions (the above conditions take precedence)